Master your loyalty platform
You’ve got the platform. The question is whether your team knows how to run it, and run it well.
Your platform keeps getting new features, and your team keeps changing. Loyalty Enablement Academy makes sure what your people know keeps pace with both.
You’ve got the platform. The question is whether your team knows how to run it, and run it well.
People move on, but platform know-how can stay. Train new hires before staff changes stall your program.
A new feature only helps once your team knows how to use it. Learn each upgrade before it goes live.
Loyalty Enablement Academy includes three training services that you can take depending on whether you’re just starting class or headed for the honors.

Role-based training and hands-on labs that get your team handling everyday platform tasks on its own from go-live.

Some teams fall apart when one person goes on vacation. New-hire onboarding, skill checks, and deep dives into specific tools keep yours in one piece.

It’s all good until a new feature goes live and nobody knows how to use it. We train your team before that happens.

The best teachers know their methods need to adjust to each student. With Comarch Loyalty Enablement Academy, you get actionable training that’s customized to how developed your program is and what the people behind it need to learn.
Explore Comarch Business Administration (BA) and Customer Communication (CC) features through guided walkthroughs in a demo environment. Get familiar with the platform's out-of-the-box capabilities before moving on to your own configuration.

Go beyond standard platform functionality. Our trainers take your team through core features and client-specific customizations in your own UAT/SIT environment, covering the setup your employees will work with every day.

Put platform knowledge into practice with exercises and workflow checks built around your business use cases. For upgrades, you can also practice new mechanics and functionality in your own environment before using them in production.

Explore the wider Comarch Loyalty ecosystem through dedicated sessions covering Loyalty Management, Data Analytics, Customer Engagement, Digital Touchpoints, Gamification, and AI capabilities. Training is tailored to the elements relevant to your platform and business needs.

Keep knowledge consistent across your organization with recurring training tracks for marketing, CRM, contact center, and administration teams. New employees receive structured onboarding based on your live platform configuration.

Understand what changes with every upgrade, new module, or reconfigured mechanic. We map new functionality to the roles and processes it affects, then train your team on what matters most, with before-and-after comparisons for major workflow changes.

Give your team resources they can keep using after the training ends. You get presentation decks, exercise packs, and how-to guides built around your company’s setup, plus Comarch Loyalty certificates, knowledge checks, and post-training Q&A.

Grow your team’s expertise whenever you need it. Tell us where your team needs support, and we’ll run follow-up training to close specific gaps or advanced sessions to master a particular module.

Training pays off once your team stops just using the platform and starts running it. This is what changes for your business when that happens.
Turn waiting time into launch time. Your team handles routine campaign changes in-house, and our support steps in whenever you need extra hands.
Less ticketing. More doing. Run everyday platform operations yourselves and save our experts for the challenges that really need them.
People can move on, but the knowledge shouldn’t. Keep expertise within your organization, even as teams change and new employees join.
You’re paying for the features anyway. Make sure you’re actually using them to the fullest. By educating your team on existing and new capabilities, you get more value from them.
No more disruptions. Prepare affected teams for new releases and upgrades through targeted training and practical exercises.
STARTERS & SWITCHERS
Whether you're introducing Comarch Loyalty’s solution to your team or helping an existing team keep up with change, you can begin here.
The people who build your platform are the ones who teach it. Join Loyalty Enablement Academy and keep your program growing.